Real Dentists. Real Opinions

Support Plan
Support Plan
Support Plan
Weekday Basic Network and System Issue Support 9-5 phone support 5 days a week
Comprehensive Inventory Report
LogMeIn Premier Remote Software
Cutting Edge HIPAA Compliant Antivirus
Industry leading Local Encrypted Backup with Live Daily Monitoring*
High Priority Scheduling for On-site Field Tech visits
Remotely Scheduled Dental Software Updates Optional
Preventative Hardware Failure Alerts
Third Party Vendors Support Optional
7 Day Technology Related Assistance
Instant High Priority Phone and Email Support provided by Dental
Technology Experts 24/7
Highly discounted rates for Onsite visits
System Loaners for Emergencies**
Loyalty Cashback Program
Cloud Encrypted Backup with Log Monitoring and fast restoration Optional Optional Optional
HIPAA Compliant Email with zero-step encryption on all sent emails Optional Optional Optional
Server Data Replication Solution*** Optional Optional Optional
Virtual Call Center Optional Optional Optional
VOIP Phone system Optional Optional Optional
Three Level of Security Optional Optional Optional
Onsite visits fee schedule $200 per hour 2 hour minimum dispatch fee based on location $175 per hour 2 hour minimum no dispatch fee $150 per hour no minimum no dispatch fee
*Local Backup requires external hard drive or NAS
**Doesn't apply to Laptops and Custom build Servers and Computers
*** Requires second Server

Let's keep in touch.